lt89 Privacy Policy

§ Introduction

lt89 is a trusted online betting and casino platform in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy explains what information we collect when you use the lt89 website or services, how that information is used, with whom it may be shared, and what your rights are.

By using our services, you are considered to have accepted the terms of this privacy policy. This policy should be read alongside lt89's Terms and Conditions. If you disagree with any part of this policy, please stop using our services.

1 Information We Collect

While using the lt89 platform, we may collect the following types of information at various stages:

1.1 Information You Provide Directly

When you create an account on our platform or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification).
• Mobile number and email address.
• National ID or passport details (for identity verification where applicable).
• Address and contact information.
• Financial transaction details — such as information related to bKash, Nagad, Rocket, Upay, or bank transfers.
• Information provided when contacting our support team.

1.2 Automatically Collected Information

While you browse the lt89 platform, the following information may be collected automatically through technical means:

• IP address and device type.
• Browser type and operating system.
• Activity logs on the platform — which pages you visited and how much time you spent.
• Information collected through cookies and similar tracking technologies.
• Transaction history and gaming activity data.

1.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may receive information about you from trusted third parties. Such information is always collected in compliance with the applicable legal framework.

2 Purpose of Data Use

lt89 uses collected information only for the legitimate purposes listed below:

• To create, maintain, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and respond to your inquiries.
• To inform you about bonuses, promotions, and applicable offers.
• To detect fraud, prevent money laundering, and maintain platform security.
• Age verification — only users aged 21 or above may use the services.
• To meet applicable legal or regulatory obligations.
• To improve service quality and develop new features.
• To manage responsible gaming practices.

We may use your information for marketing or promotional communications — but only when you have given your consent. You may withdraw this consent at any time.

3 Data Sharing & Disclosure

lt89 never sells your personal information commercially to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers to handle operations such as payment processing, identity verification, IT services, and customer support. These partners receive only the information necessary to carry out their designated tasks and are bound to protect confidentiality.

3.2 Legal Obligations

If lt89 is required to disclose information by a court order, government authority, or applicable law, it is obligated to do so. In such cases, we will seek legal advice and provide only the minimum information necessary.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be included. We will notify you in advance in such circumstances.

3.4 When Information Is Not Shared

Beyond the reasons stated above, lt89 does not disclose your personal information to any third party without your explicit consent.

4 Data Protection & Security

lt89 takes industry-standard technical and organizational measures to ensure the protection of your information:

• SSL Encryption: All data transmitted on our website is encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored in secure data centers accessible only to authorized personnel.
• Access Controls: Only those who need your information to do their job have access to it.
• Regular Audits: Our security measures are regularly reviewed and improved.
• Password Hashing: Your login password is never stored in plain text — only an encrypted hash is kept.

However, no one can guarantee complete security on the internet. You are therefore encouraged to take care to keep your login credentials safe. If you notice any suspicious activity, please notify our support team immediately.

5 Cookie Policy

The lt89 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

5.1 Use of Cookies

• Essential Cookies: To maintain login sessions and run core platform functions.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how users interact with the platform — this helps improve the service.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. However, doing so may affect some platform functions. Disabling essential cookies may impact your login session.

6 Data Retention Period

lt89 retains your personal information only for as long as necessary to provide services or meet legal obligations.

• Active account data: for as long as the account remains active.
• Financial transaction records: for the period required under applicable law.
• After account closure: certain data may be retained for a set period for fraud prevention and legal purposes.

Once the specified period has passed, data is securely deleted or anonymized so that individuals can no longer be identified.

7 Your Rights

As a user of lt89, you have the following rights over your own information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (subject to legal obligations).
• Right to Restrict Processing: In some cases, you can request that the use of your information be limited.
• Right to Data Portability: In some cases, you can receive your information in a specific format.
• Right to Withdraw Consent: If you have consented to data processing, you can withdraw that consent at any time.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

8 Protection of Minors' Data

lt89's services are for users aged 21 or above only. We do not knowingly collect any information from minors. If we become aware that a minor is using our services, their account and information will be deleted immediately.

If you believe a minor is using our platform, please notify our support team. For more information on responsible gaming, visit our Responsible Gaming page.

9 Third-Party Links & Services

Our platform uses certain third-party payment services — such as bKash, Nagad, Rocket, and Upay. These payment providers have their own privacy policies, for which lt89 is not responsible. During a transaction, you are under the management of the respective provider.

We recommend that you also read the privacy policy of the relevant payment provider.

10 Policy Changes & Updates

lt89 reserves the right to change this privacy policy at any time. For significant changes, we will:

• Post a prominent notice on the website.
• Notify you through your registered contact details.
• The date of the most recent update will be shown at the top of the policy.

If you continue using lt89 after a change, you are considered to have accepted the updated policy. We therefore encourage you to review this page regularly.

11 Applicable Law & Dispute Resolution

This privacy policy is governed by the applicable legal framework. If a dispute arises regarding this policy or your information, please first try to resolve it through our support team.

lt89 takes your complaints seriously and works to provide a fair and prompt resolution. For detailed dispute resolution procedures, see our Terms and Conditions.